Dear Floppy... How do I measure my ear plug size?
You may think you know your gauge size, but do you really? Floppy shows you in this video how to figure it out.
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Dear Floppy... When I order ear plugs do you send one or two?
Do you get 1 or 2? Common question. Easy answer!
Dear Floppy... Why Don't Both Sides of Art and Soule's Ear Plugs Look The Same?
Many of our ear plugs look different on each side. There's a reason, and it's kinda cool. Floppy explains in a short but very informative video...
Dear Floppy... I Accidentally Ordered The Wrong Size. Can Your Humans Help Me?
Michael from West Michigan emailed Mommy and Daddy yesterday with this dilemma. He ordered two rings, but he ordered the wrong size. Oops! When I heard about this I thought I should write about it. My humans can help! Here's what they can do based on the item you bought... If You Bought A Ring My humans can do a one-time exchange for a new size. Here's how it works: Your ring cannot be a special order. They don't qualify for exchange. You have to contact Mommy and Daddy right away. (Waiting two months won't work. Sorry 😢) The ring needs to be in brand new condition. My humans will need to be able to resell it. You'll need to return...
Dear Floppy... How Long Do Rings From Art and Soule Last?
You humans... you know your metal jewelry. But do you understand how to get the most life out of wood or resin? Let me explain...